Ostelzzz Milano

The hotel location was just walking distance from the Duomo and right next to shopping street. Capsule beds and sheets were clean. Toilette showers were clean. Served very nice breakfast. Staff were friendly and helpful. I would stay again. Stored my bags for 2euros after check out.

There is only a curtain at the "door" of the cabin. (I thought it was a real door.) The cabin is a little small and the bag lock seems not working. I did not use the shower, but the toilet is just okay. The breakfast is wonderful! I think that has already deserved the price provided by trip.com!

Very comfortable above all, breakfast is a little limited. Rooms are kept very warm.

It was clean and people are really nice!

I genuinely don't know how the score for this place is so high. I hated everything about this place and I don't consider myself as a picky person. The location, very dodgy specially in the night for a woman solo traveller. I arrived around 10pm and as I was walking from the train station to get there, there were guys like saying things. The staff, I only had contact with one and she wasn't friendly at all. The room, I got one bed in single "deluxe" dormitory, one of the door's passcode was broken and they just left a hole there. Inside the room the TV doesn't work. The cushion on the wall was ripped off. The metal makes a lot of noise with every little movement. The toilet stinks and feels disgusting to use. And for me the icing in the cake was the bed sheet giving me allergy due to all the mites on it. My whole body started itching as soon as I lay down. So I couldn't sleep and I just sat down on the ground all night while booking another hotel and waited for the morning to leave.

Double bed cabin was great! bed was comfy and good storage underneath it. Kitchen was a bit under equipped but we made do. Staff were nice and breakfast was lovely